Are you having trouble accessing Crunchyroll on your Chrome browser? Many users have reported that the streaming service isn’t working properly when using Google’s popular web browser. In this article, we’ll look at the causes of this issue and provide solutions to help get Crunchyroll back up and running on Chrome.
Crunchyroll Not Working on Chrome
Many Crunchyroll users have encountered an issue when trying to access the streaming service on Chrome. The issue causes the site to not load correctly, resulting in a blank page or an error message. This issue can be particularly frustrating as it prevents users from enjoying their favorite anime or other content. Fortunately, there are a few solutions that can help get Crunchyroll back up and running on Chrome.
Possible Reasons for Crunchyroll Not Working on Chrome
Browser Compatibility Issues
One of the most common causes of this issue is incompatibility between Chrome and Crunchyroll. This occurs when Chrome’s version is not compatible with the version of Crunchyroll being used. For example, if Crunchyroll has been updated to a newer version but Chrome has not, it could cause issues with loading content. Additionally, some plugins and extensions can cause compatibility issues as well.
Cache and Cookies Issues
Another potential cause of the Crunchyroll not working on Chrome issue is related to cache and cookies. Over time, it’s possible for a large amount of cached content and cookies to accumulate in your browser. This can lead to the browser being slow or unresponsive, resulting in difficulty accessing streaming services like Crunchyroll. To fix this issue, try clearing your cache and cookies.
Outdated Browser Version
Another possible cause of the Crunchyroll not working on Chrome issue is an outdated version of the browser. As Chrome updates its software regularly, it’s important to make sure that you’re using the latest version. To do so, open up Chrome and click on “Settings” then click on “About Google Chrome.” This will display your current version and check for updates.
Internet Connection Issues
Another potential cause of the Crunchyroll not working on Chrome issue is related to your internet connection. If you’re experiencing slow or intermittent internet speeds, it could prevent the streaming service from loading properly in your browser. To check your internet connection, run a speed test and make sure that you have a reliable and fast connection. Additionally, if you’re using a public Wi-Fi network, try connecting to a different network or using your home internet connection.
Basic Troubleshooting to Fix Crunchyroll Not Working on Chrome
Clear Cache and Cookies
Clearing your cache and cookies is a simple but effective solution for resolving the Crunchyroll not working on Chrome issue. To do so, open up Chrome and click on the three dots in the top right corner. Then select “More Tools” followed by “Clear Browsing Data.” Select the checkbox next to “Cookies and other site data” as well as “Cached images and files.” Then click on “Clear Data” to finish.
Update Chrome Browser
Updating Chrome Browser is another possible solution for fixing the Crunchyroll not working on Chrome issue. To do so, open up Chrome and click on “Settings” then click on “About Google Chrome.” This will display your current version and check for updates. If an update is available, simply follow the instructions to install it. After updating, restart your computer to ensure that the changes take effect.
Check Internet Connection
Checking your internet connection is an important step in troubleshooting any issue with streaming services like Crunchyroll. To do this, run a speed test to check your download and upload speeds. If your speeds are lower than expected or have dropped significantly from your usual speeds, then it’s possible that there’s an internet connection issue causing the problem. In this case, try restarting or switching to a different network to see if that helps.
Disable Browser Extensions
Another potential cause of the Crunchyroll not working on Chrome issue is browser extensions. Extensions can interfere with streaming services by blocking certain content or slowing down loading speeds. To fix this, try disabling all extensions and then re-enable them one by one to find out which is causing the issue. To do so, open up Chrome and click on the three dots in the top right corner.
Disable Hardware Acceleration
Hardware acceleration is a feature that can help improve the performance of certain applications and browser features. However, in some cases it can also cause problems like the Crunchyroll not working on Chrome issue. To fix this, try disabling hardware acceleration in your browser settings. To do so, open up Chrome and click on “Settings” followed by “Advanced” then click on the “System” tab. Then uncheck the box next to “Use hardware acceleration when available.”
Advanced Troubleshooting to Fix the Issue
Reset Chrome Settings to Default
In some cases, the Crunchyroll not working on Chrome issue may be caused by corrupted or misconfigured settings. To resolve this, you can try resetting your browser settings to their default values. To do so, open up Chrome and click on “Settings” followed by “Advanced” then click on the “Restore Settings to their original defaults” option. Then click on “Reset Settings” to finish.
Run Chrome in Compatibility Mode
In some cases, the Crunchyroll not working on Chrome issue may be caused by a compatibility issue with your OS. To fix this, try running Chrome in compatibility mode. To do so, open up Chrome and click on the three dots in the top right corner. Then select “More Tools” followed by “Create Shortcut.” In the pop-up window , check the box next to “Open in compatibility mode” then click on “Create” to finish.
Disable VPN or Proxy Server
Disabling a VPN or proxy server is another potential solution for fixing the Crunchyroll not working on Chrome issue. A VPN or proxy server can interfere with streaming services by redirecting traffic or blocking certain content. To disable a VPN or proxy server, open up Chrome and click on the three dots in the top right corner. Then select “Settings” followed by “Advanced.” Scroll down to the bottom and uncheck the box next to “Use a proxy server.”
Alternate Solutions if the Issue Persists
Try Streaming on Another Browser
If the Crunchyroll not working on Chrome issue persists, try streaming on another browser such as Firefox or Edge. To do so, open up the browser and go to crunchyroll.com. Then log in with your credentials and attempt to stream a video. If it works on another browser then it may be an issue with Chrome itself. In this case, try uninstalling and reinstalling Chrome or try another version of the browser.
Use a Different Device
If the Crunchyroll not working on Chrome issue persists, you may want to try streaming on a different device. For example, if you’re using a laptop, try streaming on a phone or tablet. This will help you determine if it’s an issue with the browser or the device itself. To do so, download the Crunchyroll app for your device and log in with your credentials . Then attempt to stream a video and see if it works.
Contact Customer Support
If none of the above methods work for fixing the Crunchyroll not working on Chrome issue, you may need to contact customer support. You can do this by visiting the Help Center page on the Crunchyroll website. From there, you can search the knowledge base for solutions or submit a ticket with your query. Alternatively, you can reach out to Crunchyroll via social media or email.
Conclusion
The Crunchyroll not working on Chrome issue can be a frustrating issue to deal with, but it can be resolved. The most common solutions are disabling hardware acceleration, resetting Chrome settings to default, and running Chrome in compatibility mode. Additionally, you can try streaming on another browser or device or contact customer support for further assistance. With these solutions in mind, you should be able to get Crunchyroll working on Chrome again in no time.
